Sales Support Administrator

Do you have sales support experience?

This Sales Support Executive role supporting an Account Manager and looking after a large client could suit you!

This hybrid role is 3 days in the office in Cheltenham and 2 days from home.

£25-28K salary plus £2-4K commission.

You will be supporting an existing customer relationship and career progression is actively encouraged here within this large training based organisation

Key responsibilities:

• Identify and liaise with key stakeholders/decision makers from a mix of new & existing customers by telephone and email in order to grow the product footprint.
• Utilise additional platforms such as LinkedIn Sales Navigator to grow network of contacts.
• Input, analyse and interpret all relevant sales management information to prioritise incoming workload and qualify sales opportunities.
• Prepare quotes and proposals for customers.
• Use relevant data housed in Microsoft Dynamics to fully report on sales activity.
• Build territory plan each quarter to maximise on opportunity.
• Deliver high levels of customer service which result in positive feedback from both internal and external stakeholders.
• Constantly develop a deeper knowledge of your product offering and sales techniques.

Previous experience:

• Track record of achieving sales targets.
• B2B sales experience dealing with internal or external stakeholders/decision makers by email, telephone and face to face – ideally two years.
• Working to tight deadlines where high level of accuracy are required.
• Experience of resolving or offering solutions to queries.
• Proficient in using IT systems e.g. Client Relationships Management systems.

Knowledge:

• Stakeholder management from building initial rapport, to establishing relationships with decision makers who have purchasing authority.
• Knowledge on how to grow an existing customer.
• Knowledge of the sales cycle from initial contact/prospecting to purchasing service offerings.
• Know what excellent customer service is and how to deliver it.

You will need:

• To be results-driven
• To be able to take ownership.
• Enjoy collaborating
• Want to continuously learn and develop your sales skills and product knowledge.
• High customer-focus
• Resilience
• Personal drive and motivation to achieve
• Strong personal values
• Positive, social personality
• Willingness to undertake necessary checks