- Location:
- Sector: Full Time, Permanent
- Salary: £24,000
- Job Type:
- E-mail: georgia@journeyrecruitment.co.uk
- Phone: 01189 775 737
Do you have proven Administration Team Management experience or involvement of managing a team of 7-8 within a busy administrative environment?
You will report to the Customer Service Manager and be responsible for delivering excellent administration throughout and the management of your administration team.
The right candidate must have impeccable people management skills, you need to be someone who can motivate a team and raise morale in busy times!
Main Duties and Responsibilities
- Providing an excellent administration service in line with departmental standards, procedures and guidelines
- Leadership, recruitment, induction, motivation, retention, appraisals and performance management of team
- Supporting the Manager at all times
- Understand and uphold all systems within the department
- Daily running of allocated team
- Ensuring all team members work to targets as set by yourself in line with company targets
- Providing reports as required by the business
- Coach and develop the Administration Team members
- Maintain and enhance customer service standards
- Complete and assist with projects.
Essential
- Excellent customer service skills
- Possess and able to demonstrate excellent organisational skills Leadership skills
- Proven experience of managing a team within a busy environment
- Ability to work to targets
- Attention to detail with a high level of accuracy
- Able to demonstrate initiative and work with little supervision
- Team player
- Proven excellent database management skills
- Possess influential and persuasive skills set
- Excellent telephone manner
- Excellent communication skills: oral and written
Benefits
- Contributory Pension Scheme
- Private Health Care
- Child Care Voucher Scheme
- Life Assurance
- Modern office facilities
- Subsidised canteen
- Free parking onsite
Hours: 37.5 hours week Mon-Fri (9:30am-5:30pm)
Salary £24,000