Business Administration Apprenticeship

Are you looking to kick start your career?

Are you looking for a new, exciting opportunity to learn, develop and grow within an office based role?

*NO EXPERIENCE NEEDED, FULL TRAINING GIVEN*

Throughout this business administration apprenticeship you will gain extensive knowledge of the business and develop excellent administration, customer service and sales skills. This role is based in the Medical secor and is a great, busy and varied opportunity. During the course of the apprenticeship, you will rotate around four teams within the company and learn everything you need to know about business. Throughout the training programme you will have the support from a buddy and a mentor.

Key responsibilitites of the role include:

• Processing daily prescription orders
• Making phone calls and emailing customers, GP surgeries and nurses
• Responding to answer phone messages
• Setting up new patients on the system
• Promoting products and services to customers in order to grow the business
• Identify business opportunities and convert these into sales or pass to the relevant teams
• Resolving customer complaints or queries with tracking of deliveries
• Take part in departmental meetings

Desired skills:

• Good communication skills
• Team work
• Time management
• Decision making
• Problem solving
• Customer service skills

Personal qualities:

• Can-do attitude
• Flexible and innovative approach
• Demonstrate a desire to improve own preformance with a commitment to put learning and development into practice
• Goes the extra mile to deliver excellent customer service
• Calm, mature and professional manner

Desired qualifications:

• Required minimum qualifications:
• English – Grade C (or the equivalent)
• Maths – Grade C (or the equivalent)
• ICT – Grade C (or the equivalent)

Salary:
£15,964 = £307 per week.

Hours:
Monday – Friday 9.00am to 5.00pm

Apprenticeship duration:
13 months

Possible start date:
14 Sep 2018