Client Relationship Director

Client Relationship Director Location: London hybrid £45,000-£55,000 plus £15,000-£25,000 OTE uncapped

Do you have a learning and development background and extensive senior level stakeholder experience?

Do you want to work for one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders?

Headquartered in London, but with a nationwide network of state-of-the-art training centres,

What are the responsibilities of the Client Relationship Director?

• You will develop existing large scale customer relationships to deliver complex solutions and maximise client success.
• You’ll lead key client accounts and relationships either directly and/or through account team(s) to ensure growth and retention whilst maintaining the companys commitment to service excellence
• Identify, liaise and influence a range of stakeholders including c-level contacts within customers to maximise high value, long-term sales opportunities and account yield.
• Prospect for new revenue streams whilst maintaining and growing existing lines of revenue
• Develop and nurture relationships with senior stakeholders in order to drive new business streams within existing clients
• Effectively direct client scoping meetings with internal and external stakeholders to understand complex customer requirements and create opportunities
• Prepare and lead large scale bids, proposals and presentations to meet customer requirements with relevant internal SME’s owning the process end to end.
• Deliver the highest levels of customer service which lead to long-term, commercial relationships at a senior and strategic level.

What skills and experience is needed for the Client Relationship Director role?

•  B2B consultative new business sales
• Dealt with both internal and external stakeholders at c-suite level
• Excellent communication skills – both verbal & written
• DV clearance is required for this role (or the ability to go through)