Client Relationship Manager (Education)

An exciting client relationship manager role working for a UK leading, learning services organisations. Really testing your calibre of relationship building with a wide range reputable clients. A chance to showcase your abilities as a recognised client relationship professional in a diverse and people oriented environment. Their people and clients come first and they pride themselves on the day to day relationships and conversations they have.

No day is the same !! Are you ready for the challenge ?

What you’ll be doing?

Your primary focus is to develop new and grow existing customer/partner relationships to deliver against specific, measurable targets.

Key Responsibilities

• Identify and liaise with key stakeholders/decision makers for both new & existing customers/partners by telephone and email in order to maximise long-term sales opportunities.
• Prospect for new customers/partners whilst maintaining and growing your existing customer/partner base
• Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities
• Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements
• Input, analyse and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets.
• Deliver high levels of customer service that lead to long-term commercial relationships
• Develop an in-depth understanding/knowledge of your product offering to ensure accurate positioning within the defined market space.
• Uncover revenue opportunities through thorough exploration of clients problem/need KPIs & SLAs
• Generate revenue and/or margin in line with individual/team target.
• Maintain, grow and retain your customer base.

Key Working Relationships

Sales, Pre-Sales, Scheduling, Finance and Delivery teams.