Customer Operations Executive

Are you looking for a new challenge in an exciting and fast-paced environment?

This leading ecommerce organisation is looking for a new Customer Operations Executive to join their Client Success team to help support the day-to-day operations of a large corporate account.

Office-based in Marlow, Buckinghamshire.

You will be getting involved with:

• B2B operations
• Inbound deliveries
• Outbound B2C orders

Key responsibilities:

(Full job spec can be provided)

• Ensuring excellent customer satisfaction
• Resolving customer queries
• Liaising with clients, suppliers, warehouse operatives
• Supporting projects and new initiatives
• Supporting all daily operations
• Working closely with internal and external partners to build relationships

You will need:

• Previous experience in customer service and administration would be ideal
• Confident using MS Office
• Excellent communication skills
• Ability to problem solve
• Comfortable dealing with customers and colleagues
• High drive and attention to detail
• Great time management
• Keen to take on new opportunities