Customer Service Advisor

Do you have one year or more experience in Customer Service and looking for your next exciting opportunity?

Our fantastic client in Windsor are a leading Digital Healthcare firm that are continuing to grow and are looking for a great new Customer Service Advisor to join the team!

They are paying a salary of £20,500 – £22,000 dependent on experience. The working hours are Monday – Friday 9:00-5:30pm and (37.5 hours a week) and they offer hybrid working after you complete your training!

Responsibilities of the role:

• Corresponding with solicitors, claimants and medical experts via letter and email
•  General administration such as issuing appointments
•  Data-entry
• Diary work
•  Answering incoming calls
•  Making outgoing calls
•  Instructing doctors to produce independent medical reports
•  Ordering and processing medical records
•  Arranging medical tests/investigations as required

Skills required for the role:

• Hard worker
• Organised and able to work on own initiatives
• Problem Solver
•  Friendly and able to work well within a team
•  Good Communication skills, both written and verbal (English Language – Grade C or above)

Behaviours Required for the role:

• Positive, ‘Can do’ attitude at all times
• Attention to Detail
•  Commitment to the highest standard of customer service
•  Flexible approach to work and workload
•  Open and honest approach at all times
•  Willing to learn

Does this sound like the perfect role for you? If so, then please press apply now!