Customer Service Advisor

Are you confident and professional Customer Service extraordinaire looking for a new role?

Do you hold exceptional Customer Service and want to work for a vibrant company?

We have an exciting new Customer Service role which we need your skills and expertise to help us drive and exceed our client’s expectations.

The Role

Provide an exceptional customer experience through effectively responding to Customer enquiries
Work collaboratively with internal and external customers to resolve their enquiries and complaints
Ensure a timely and qualitative resolution

Skills and Requirements

Proactive, confident and self-motivated
Excellent customer service skills with the ability to understand the needs of the customer.
A confident telephone manner.
Good communication and listening skills together with the ability to liaise with other departments.
Able to prioritise and manage work load using own initiative.
Good keyboard skills and computer literacy are necessary together with an eye for detail.
The ability to be a team player is also an essential quality in the role.

Hours

Monday to Friday: 9am to 5pm with the possibility to cover between 8am-8pm and weekends due to business and Client needs.
5 hours per week

Salary

£16,500 per annum

Benefits