Customer Service Executive (x3)

Are you looking for a brand new opportunity in which you can utilise your existing skills and develop and grow within a company?

We are recruiting for a brand new opportunity and we are looking for 3 Customer Service Executives to join our lovely client based in Thame.

This is a fantastic opportunity involving customer service, sales and administration!

Your Role:

Your main aim is to provide an exceptional customer experience, you will be responsible for all outbound calls and all inbound enquiries, you will also be responsible for all administration too!
You will utilise your knowledge and skill of up-selling / marketing to promote the company’s products. You will be required to handle all campaign contact types on a day to day basis as directed by your Team Leader to ensure that all key client SLA’s/ KPI’s are met.
You will update and maintain the In-house database with the relevant information about the call and conduct other administrative tasks as directed by your line manager.

Are you?…

Flexible – to work in a busy and varied environment?
Confident on the phone with good communication and listening skills?
Calm and professional with experience dealing with complaints or challenging behaviour?
Confident handling administration duties?
Computer literate?
Experienced in working within a Customer Service environment?

You will receive:

Salary: £19,000 – £19,500
Holiday: 22 Days holiday + 8 bank holidays = 30 days
Hours: Monday – Friday with shifts between 8am – 6pm on a rota basis. (Also working 1 in 4 Weekends, with time off in Lieu during the week)
Free onsite parking
Onsite Canteen

Apply today to join a dynamic, varied and great team!