Customer Service Specialist

Do you have proven experience within an office-based Customer Service role?

Are you looking for your next opportunity?

Our lovely client, based just outside of High Wycombe are looking for a confident customer service assistant to join their team.

If you have:

• Customer Service Experience
• An empathetic nature
• Proven experience of managing high call volumes
• Excellent telephone manner
• Excellent communication, oral and written, skills
• Ability to work under pressure
• Possess a ‘can do’ attitude

This is the perfect role for you!

Role duties:

• Actively promote the company’s products and services at all times, whilst maintaining excellent customer service.
• Speak with customers regularly over the phone
• Identify business opportunities
• Take an active part in all departmental meetings.
• Cover for other team members if required
• Cleanse database regularly
• Perform any other tasks reasonably requested by the Company as required.
• Work to targets set by your line manager

Hours: Monday to Friday, 9am to 5pm

Salary: £19,425

Benefits:

• Contributory Pension Scheme
• Private Health Care
• Child Care Voucher Scheme
• Life Assurance
• Modern office facilities, subsidised canteen and free parking onsite