Customer Service Team Manager

Do you have experience as a Team Manager?

One of our lovely clients are looking for an Experienced Team Manager to join their dynamic team in Thame. This is a really great opportunity for someone to join their vibrant team that has strong people management skills, within an office environment.

The role:

As the Team Manager you will be responsible for managing a team of inbound and outbound Communicators. You will be responsible for ensuring key performance measures are met along with coaching, developing and mentoring all individuals within the team. You will also interact with clients on a regular basis.

You should have:

• Proven people management skills
• The ability to effectively motivate and performance manage a team
• Experience of implementing coaching and developmental strategies
• Be confident with client interaction

• Have excellent communication, planning and organisation skills
• Be computer literate at intermediate level
• Have the ability to work on your own
• Be Approachable

In return as our Automotive Team Manager, you will receive:

• Salary: £26,000 – £28,000 DOE
• 37.5 hours per week permanent contracts
• Free parking onsite
• 26 days holiday + BH (Increasing a day a year capped at 31)
• Sports and Social club
• Onsite restaurant
• Other flexible benefits after successful probation

Hours: Monday – Friday – 9am – 5.30pm

Salary: £26,000 – £28,000 Dependant on Experience