Data Centre Engineer

Is your background in cabling? Do you have experience of IMSware administration?

If so, read on…

The Role

The Function is to assist with the day to day operations and support within the Group/UK data centres
Administering a cabling database, monitoring call queues, maintaining cabling sheets and share-point
Responding to incidents, changes and tasks that are requested by the infrastructure and project teams.
Participating in an on-call rota as specified by the contract.

Key Responsibilities

Call handling (Incidents/changes/tasks) and monitoring Data Centre call queues in Remedy
Creating and Updating asset management database in Remedy and Sharepoint
Updating and adding/removing devices and connections to the IMSware cabling management Data base
Responding to Cabling/Server connection troubleshooting incidents in ICMS
Requesting access for contractors and vendors to Data Centres.
Racking and decommissioning of Network/SAN and server equipment for the project teams
Patching and de-patching of Network /SAN/Blade and server equipment for the projects.
Remedy Incident/Task reports
Liaising with Facilities contractors
Presenting changes to change management board
Power and cabinet allocation
Providing quotes for power and cabling projects from third parties
Risk assessment

Experience and Knowledge Required

Ideally be from a cabling back ground, with strong experience in IMSware administration, remedy, share-point and email.
Cat 5 Copper. Multimode and single mode fibre channel patching and fault-finding experience necessary.
Knowledge of patch panels and frame tracing both manually and via IMSware is required.
Experience of racking and un-racking various network and server equipment advantageous

Hours

Standard working hours Mon-Fri with occasional ‘on call hours’ (you will be paid extra for)

Salary