Internal Account Manager

Are you looking for an exciting new sales role with uncapped commission with opportunity to progress in a reputable IT Training company?

Do you have experience in a sales based role working to targets?

This Internal Account Manager position could be the job for you!

This leading IT and training organisation are looking for someone to build, with the direction of your line manager, a new business pipeline and incremental engagements from a defined set of new focus accounts.

This role is based in Bracknell but it is up to you how often you work in the office and how much you work remotely!

£22K Basic + £13K OTE Comms = £35K Package + Comms Accelerators & Benefits (commission is completely uncapped)

Key Objectives:

(A full job spec can be provided on request)

• Understand the Company’s portfolio, capability and processes
• Provide an optimal customer experience with the direction of your Account Lead
• Proactively ensure service levels and reporting requirements are compliant with contracted obligations
• Build and maintain qualitative relationships both internally and with clients
• Build pipeline of profitable business within a new business client base and, generate no less than 5 qualified opportunity meetings per month for your Account Lead
• Utilise your interpersonal skills and commercial knowledge to understand the client’s buying process and competitive situation
• Understand the leading vendors and their account managers
• Display understanding of the Company’s third parties curriculum, sourcing process and costs
• Report weekly on opportunity, activity and pipeline management utilising CRM at all times
• Follow up and record outcome of all marketing or event generated tasks and leads

Key Responsibilities:

• Operate at multiple levels within the customer organisation understanding the client’s way of working as a priority
• Develop new business opportunities within existing customer and new target account
• Book qualified meetings in line with management direction within the focus accounts
• Expedite and escalate leads in line with client expectation
• Utilise contract pricing to provide quotations and manage these through to confirmation
• Engage with learners post event to determine feedback and on/up-sell
• Meet with customers when appropriate to help cement relationships and provide cover
• Manage the compilation of spend reports or data to support clients in line with contracted obligations
• Work with management to ensure accurate and profitable quotations
• Update CRM system with accurate and up to date details of activity, customer profiles and enquiry status

You will need:

• Previously worked with enterprise accounts preferably across geographies
• Strong IT skills (Word, Excel, Powerpoint etc.)
• Proven success of working to and delivering against targets (KPI and/or revenue)
• Displays resilience, passion and an ability to work under pressure
• Demonstrated capability in building and maintaining successful relationships
• Experience of working in a margin focused organisation