Are you a proactive and organised individual with experience in sales support or a similar role? We are seeking a driven Internal Sales Support Coordinator to join a dynamic and growing Wokingham based IT company.
This is a hybrid position, initially requiring 2 days per week in the office, with the intention of returning to a fully office-based environment in the long term.
What you’ll be doing as the Internal Sales Support Coordinator:
As part of the internal sales team, you’ll play a key role in supporting the Account Manager and ensuring a seamless customer experience.
Responsibilities include:
- Responding to new sales enquiries
- Searching internal database for product availability
- Preparing and sending customer quotes
- Processing new orders and raising extensions
- Handling fault logs, swap outs, manual invoices, and credits
- Organising collections and chasing due backs, shortages, and damages
- Coordinating installs/de-installs, including liaising with Operations for pricing
- Monitoring and tracking orders to meet customer delivery/collection deadlines
- Keeping customers updated on their orders
- Supporting various ad hoc projects as needed
What we’re looking for from the Internal Sales Support Coordinator:
- Proven experience in a similar sales support or coordination role ideally within a tech environment
- Strong organisational and multitasking abilities
- Excellent communication skills and attention to detail
- A team player with a proactive, can-do attitude
- Comfortable working in a fast-paced environment
Ready to take the next step in your career with a supportive, forward-thinking team?
Apply now to be considered for this exciting opportunity!