Internal Sales Support Coordinator

Job Category: Administration, Coordination
Job Type: Permanent
Job Location: Wokingham
Salary: up to £26k
Recruiter: Julia James

Are you a proactive and organised individual with experience in sales support or a similar role? We are seeking a driven Internal Sales Support Coordinator to join a dynamic and growing Wokingham based IT company.

This is a hybrid position, initially requiring 2 days per week in the office, with the intention of returning to a fully office-based environment in the long term.

What you’ll be doing as the Internal Sales Support Coordinator:

As part of the internal sales team, you’ll play a key role in supporting the Account Manager and ensuring a seamless customer experience.

Responsibilities include:

  • Responding to new sales enquiries
  • Searching internal database for product availability
  • Preparing and sending customer quotes
  • Processing new orders and raising extensions
  • Handling fault logs, swap outs, manual invoices, and credits
  • Organising collections and chasing due backs, shortages, and damages
  • Coordinating installs/de-installs, including liaising with Operations for pricing
  • Monitoring and tracking orders to meet customer delivery/collection deadlines
  • Keeping customers updated on their orders
  • Supporting various ad hoc projects as needed

What we’re looking for from the Internal Sales Support Coordinator:

  • Proven experience in a similar sales support or coordination role ideally within a tech environment
  • Strong organisational and multitasking abilities
  • Excellent communication skills and attention to detail
  • A team player with a proactive, can-do attitude
  • Comfortable working in a fast-paced environment

Ready to take the next step in your career with a supportive, forward-thinking team?

Apply now to be considered for this exciting opportunity!

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