IT Infrastructure Engineer

Are you a graduate or equivalent with ideally 12-18 months relevant experience.

We are looking to recruit an IT infrastructure engineer to join us on exciting and important work that is underway.

Successful candidates will be fully briefed on the work and their part in it. They will have daily contact with the company directors, and the opportunity for progression. Time and money will be provided for personal development and training. The successful candidate will have the opportunity to shape the company going forward, in work and in its wider environment.

The ideal applicant will be looking to expand on the skills and knowledge gained through their degree or equivalent training and have a passion for solving technical problems.

The applicant must have the following:

• A relevant degree (or evidence of equivalent knowledge gained through other routes)
• Enthusiasm, a willingness to learn and ability to work in a small team.
• Good written and verbal communication skills
• At least 3 years residency and verifiable right to work and remain in the UK

Desirable skills

• Previous experience supporting a Microsoft Windows environment
• Microsoft Office365 and Azure
• VMware vSphere
• Linux desktop and server operating systems
• TCP/IP Network skills
• ITIL Foundation Qualification OR Microsoft MCSE Certification
• Knowledge and/or experience in platform, data and application design using up to date open source and best-of-breed commercial tools

Responsibilities Include

• Dealing with 1st & 2nd line infrastructure support queries
• Assist and deputise for the IT manager as and when required
• Perform maintenance tasks on the infrastructure through change control
• Triage monitoring alerts and perform appropriate action.
• Maintain monitoring components in line with infrastructure developments
• Support and manage company audio Visual assets
• Ensure all systems are patched in line with provider recommendations
• Quickly and accurately assess impact of incidents, initiate return to service and ensure follow up actions are completed
• Identify trends and problems and plan changes to improve stability and performance
• Keep updated on new technologies
• Develop personal knowledge through study/research toward vocational certifications in relevant technologies/vendors
• Cascade knowledge through knowledge articles for the team and wider organisation
• Achieve zero data loss on all managed environments