IT Service Co-ordinator

Do you have an interest in IT and are you a strong organiser/planner looking to grow and progress in a company?

This is a newly created role due to business growth in an IT company just outside of Reading, Berkshire (car owner needed due to location)

Office based position from  0830 to 1730 Monday to Friday co-ordinating the field engineers work.

Main responsibilities of the IT Service Co-ordinator role include

• Organising/scheduling works
• Managing diaries and times
• Supporting first line engineers with their workload
• Inputting data accurately and in a timely manner
• Monitoring work and customer response times
• Providing reports
• Raising work
• Filling in timesheets
• Making sure that customers SLAs are adhered to
• Self motivation and attention to detail needed