Junior Hardware Engineer

Do you want to work for a fantastic organisation who offers you excellent opportunities to progress and develop?

The successful candidate MUST have a valid Passport and Full Manual UK Driving Licence as there could be occasional travel outside of the UK.

*Filed based role located in Portsmouth*

Role Purpose

Provide technical skills associated with hardware builds, installs, decommissioning and migrations
Maintain technical relationship with customers to ensure that customers’ expectations are being managed and exceeded

Responsibilities:

Provide support in scoping activities to structure specific delivery solutions, ensuring customers’ expectations can be met within the planned parameters on timing, costs and use of resources.
Engineering resource providing hardware build/assembly, installation, cabling and decommissioning service in line with customer requirements onsite or off
- Hardware builds (x86/x64), diagnostics testing, firmware changes
- Datacentre activity fundamentals and rack construction
- Power configurations and calculations
- Cabling technologies, interfaces and specifications
- Operating system installation & basic configuration
- Client configuration loading (eg: switch, router, firewalls and load balancers)
- Image deployments (eg: MDT, WDS, PXEboot)
- Data erasure techniques and data erasure methodologies
- Risk assessments and method statements creation
- Hardware fault diagnosis and warranty management
- Adhere to Health & Safety and Risk Management procedures during all activities both at Bell and on customer sites
- Understand and remain current with industry best practise and published vendor guideline documentation in regards to hardware builds, installations or decommissioning
- Create and maintain technical process and procedural documents
- Maintain effective communication with management and customer account teams to keep fully appraised of all hardware activities
- As required, acquire relevant IT industry qualifications to fulfil Bell Integration partner status with suppliers

Qualifications:

Essential

IT back ground and experience with enterprise technologies (such as IBM, Oracle, Cisco, Microsoft)
Experience working within, and supporting members within a team
Delivering policies, and procedures to help improve our approach and methodologies
Experience participating in large scale projects
Hardware engineering skills across heterogeneous environments
Windows, Linux, Unix, VMware vSphere, Hyper-V knowledge and skills
Blancco product skills/knowledge
Knowledge of health and safety standards and risk management
Knowledge of and understanding of best practice in carrying out installs and decomms

Personal skills

Excellent communication skills
Able to motivate others to achieve team and business objectives
Able to take ownership of issues, delegating effectively, and resolving problems/conflict.
Able to balance own involvement in day to day tasks
Able to build internal relationships enabling sharing of resources and knowledge to help meet Bell’s business goals
Able to maintain excellent communications and build relationships with customers to ensure full understanding of customers’ needs and issues, and responds to them.
Able to work accurately, precisely and in an organised manner even under pressure
Produces high quality and accurate work under time pressure or volume of work
Able to demonstrate delivery of services to a standard required by the customer
Recognises own limitations and knows when to ask for assistance

Other requirements

Hours: Standard working hours Mon-Fri with occasional ‘on call hours’ (you will be paid extra for)

Salary: £18,000-£20,000