Medical Secretary

Do you have a years experience in Administration? Are you looking to get into a medical secretary role? Then this will be a great opportunity for you!

We currently have a role as a Medical Secretary based in Deansgate, Manchester for a multi-award winning digital health company

You will be providing a comprehensive and efficient secretarial and administration service across multiple practices and systems

Salary: Up to £23,000 per annum

Working hours: Monday to Friday 09:00am – 17:30pm

Your Responsibilities:

• Use of Microsoft Word to produce documents from tasks received e.g. referrals
• Update patient electronic records, using clinical systems to complete referrals via ERS
• Produce a daily list of referrals and tasks that are outstanding, communicate referrals to GPs as required
• To provide secretarial support to multiple practice staff and clinicians
• To answer the telephone, taking appropriate action such as booking in appointments as required – To communicate effectively between clinicians/ practice staff and internal teams
• Be responsible for incoming post, coding and uploading to clinical system
• Produce appointment letters and did not attend letters as requested by GP and nursing staff
• Writing SLA’s and workflows for varying practices according to their local pathways
• Operations: Working alongside the Operations Team to set up GP logins, access and answer general system queries
• Onboarding: Being the first point of contact for clinical system support for the GP’s during their onboarding program
• Training materials: Drafting guides and manuals as a point of reference for GP’s
• Perform any other reasonable duties which may be necessary for the efficient running of the service

Required Attributes:

• Have working experience of using Microsoft Office Application
• Ability to work on own initiative and to plan and prioritise workload
• Ability to work as part of a team and under pressure
• Ability to be flexible and adapt to change
• Willingness to undertake appropriate training
• Experience of dealing with matters of a confidential nature
• Demonstrate sensitivity to the needs of colleagues and patients
• Demonstrate initiative and self reliance
• Keenness to extend knowledge and improve processes/ efficiencies

Essential Experience:

• Minimum of 1 year medical administration experience
• Experience in general practice using clinical systems