Medical Secretary

Are you an experienced Medical Secretary?

We currently have a role as a Medical Secretary based in Deansgate, Manchester for a multi-award winning digital health company

You will be providing a comprehensive and efficient secretarial and administration service across multiple practices and systems

Salary: £22,000 – £25,000 per annum depending on experience

Working hours: Monday to Friday 09:00am – 17:30pm

Your Responsibilities:

  • Use of Microsoft Word to produce documents from tasks received e.g. referrals
  • Update patient electronic records, using clinical systems to complete referrals via ERS
  • Produce a daily list of referrals and tasks that are outstanding, communicate referrals to GPs as required
  • To provide secretarial support to multiple practice staff and clinicians
  • To answer the telephone, taking appropriate action such as booking in appointments as required – To communicate effectively between clinicians/ practice staff and internal teams
  • Be responsible for incoming post, coding and uploading to clinical system
  • Produce appointment letters and did not attend letters as requested by GP and nursing staff
  • Writing SLA’s and workflows for varying practices according to their local pathways
  • Operations: Working alongside the Operations Team to set up GP logins, access and answer general system queries
  • Onboarding: Being the first point of contact for clinical system support for the GP’s during their onboarding program
  • Training materials: Drafting guides and manuals as a point of reference for GP’s
  • Perform any other reasonable duties which may be necessary for the efficient running of the service

Required Attributes:

  • Have working experience of using Microsoft Office Application
  • Ability to work on own initiative and to plan and prioritise workload
  • Ability to work as part of a team and under pressure
  • Ability to be flexible and adapt to change
  • Willingness to undertake appropriate training
  • Experience of dealing with matters of a confidential nature
  • Demonstrate sensitivity to the needs of colleagues and patients
  • Demonstrate initiative and self reliance
  • Keenness to extend knowledge and improve processes/ efficiencies

Essential Experience:

  • Minimum of 1 year medical administration experience
  • Experience in general practice using clinical systems (both EMIS/TPP)
  • Excellent grammar, spelling and punctuation
  • Ability to communicate effectively both verbally and in writing

Required Experience:

  • Must have EMIS/TPP/System 1 Experience
  • Experience working as a Medical Secretary
  • Referral process through from start to finish and be able to understand the end to end process of referrals


Apply now