Medical Secretary

Are you an experienced Medical Secretary?

We currently have a role as a Medical Secretary based in Deansgate, Manchester for a multi-award winning digital health company

You will be providing a comprehensive and efficient secretarial and administration service across multiple practices and systems

Salary: £22,000 – £25,000 per annum depending on experience

Working hours: Monday to Friday 09:00am – 17:30pm

1-3 days a week in the office

Your Responsibilities:

Use of Microsoft Word to produce documents from tasks received e.g. referrals
Update patient electronic records, using clinical systems to complete referrals via ERS
Produce a daily list of referrals and tasks that are outstanding, communicate referrals to GPs as required
To provide secretarial support to multiple practice staff and clinicians
To answer the telephone, taking appropriate action such as booking in appointments as required – To communicate effectively between clinicians/ practice staff and internal teams
Be responsible for incoming post, coding and uploading to clinical system
Produce appointment letters and did not attend letters as requested by GP and nursing staff
Writing SLA’s and workflows for varying practices according to their local pathways
Operations: Working alongside the Operations Team to set up GP logins, access and answer general system queries
Onboarding: Being the first point of contact for clinical system support for the GP’s during their onboarding program
Training materials: Drafting guides and manuals as a point of reference for GP’s
Perform any other reasonable duties which may be necessary for the efficient running of the service

Essential Experience:

Minimum of 1 year medical administration experience
Experience in general practice using clinical systems (both EMIS/TPP)
Referral process through from start to finish and be able to understand the end to end process of referrals
Excellent grammar, spelling and punctuation
Ability to communicate effectively both verbally and in writing