Membership Development Manager

Do you have experience in membership recruitment and retention? (Ideally within a training/ development/ educational environment)

Based just outside of High Wycombe, Buckinghamshire, this hybrid position is working for a leading charity/ membership organisation who offer a range of fantastic benefits! They are looking for a Membership Development Manager to join their team!

Job role: To coordinate and drive membership growth by leading recruitment and retention activity across the organisation. And, to reach new audiences and attract new members.

Salary: £40,000- £50,000 DOE plus 10% discretionary bonus

Working hours: Monday-Friday, 35 hours. 1-2 days per week in the office.

Key responsibilities:

• Work across all departments to identify and map every opportunity to promote and grow memberships
• Develop the approach to grow membership outside the UK
• Lead initiatives to convert non-paying student members into paying members
• Explore and identify ways to improve member retention
• Work with volunteer community to support them in developing and implementing initiatives to grow memberships
• Be outward facing and attend and present at external meetings and events to promote the memberships
• Actively promote the diversity of members by identifying and removing barriers and acting internally and externally as a champion for diversity and inclusion
• Plan, organise, and deliver member engagement events such as Fellows Forum events

You will need:

• Experience in membership recruitment and retention activity
• Experience of the training, educational, or academic sector (beneficial)
• Business and financial acumen
• Excellent relationship management skills
• Excellent communication skills, both written and oral
• Excellent PC skills including Word, Excel, PowerPoint and CRM tools
• Ability to analyse data