Part-Time Outbound Caller

Are you experienced in outbound calling, sales, and providing excellent customer service?

This part-time outbound caller position could be the perfect job for you!

This role is office based in Loudwater, Bucks, with the potential for 1 day WFH after training.

Working for a leading medical company, you will be calling patients and and upselling products.

Flexible working hours– 18.75 hours per week either:

• Monday to Friday: 3.75 hours/day between the hours of 9.00am – 6.00pm
• Worked over fewer days between 9.00am and 6.00pm

Job summary:

• Making outbound calls to existing patients
• Managing sample orders
• Guiding patients on product use and offering follow up support
• Meet daily call and sales targets
• Demonstrate your up-selling skills to identify business opportunities
• Increasing retention of patients as a result of your excellent customer service skills

You will need: 

• Proven Customer Service background
• Database management skills
• Proven experience of working in a high volume call making environment
• Proven telesales skills
• Proven experience of working to daily and weekly targets
• Excellent telephone manner
• Experience of up-selling
• Proven previous experience of high end Customer Service delivery and relationship building

Benefits:

• Contributory Pension Scheme
• Private Health Care
• Life Assurance
• Modern office facilities
• Subsidised canteen
• Free parking on-site