- Location:
- Sector: Part Time, Permanent
- Salary: £19,425 Pro Rata
- Job Type: Customer Service
- E-mail: jess@journeyrecruitment.co.uk
- Phone: 01189 775737
Do you have customer services experience and are you looking for 2 days a week Thursday and Friday?
Our fantastic client in Loudwater are looking for a Part Time Customer Service Specialist to join their fast paced, growing team. You will be responsible for delivering excellent customer service to all their customers in a busy, team environment
You will need:
- Proven telephone based Customer Service background
- Experience of up-selling and cross selling/conversion of product use
- Experience in a target driven environment
- Proven excellent Database Management Skills
- Empathy towards customers
- Analytical and enquiring mind
- Proven experience of managing high call volumes
- Possess influential and persuasive skill set
- Excellent telephone manner
- Excellent communication, oral and written, skills
- Able to work under pressure
- Possess a ‘can do’ attitude
Working Hours: 15 or 16 hours/week – Thursday and Friday
Benefits:
Contributory Pension Scheme
Private Health Care
Child Care Voucher Scheme
Life Assurance
Modern office facilities,
Subsidised canteen
Free parking onsite
Basic Salary: £7,770 PA – 8,288 PA depending on hours worked
(Pro Rata:£19,425 PA, depending on hours worked)
Holiday: Pro rata : 25 days per annum rising to 27 after 5 years’ service