Programme Support Coordinator

EC1 London, Hybrid working

This fabulous Programme Support Coordinator role is working for one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres.

As a Programme Support Coordinator will contribute as part of the wider London Campus support management team to ensure the delivery of a student engaged, integrated, effective and efficient programme support function for the University, in conjunction as appropriate with colleagues within the organisation and University Partner.

What are the Key Responsibilities of this higher education Programme Support Coordinator?

·Responsible for the delivery and continuous improvement of a comprehensive advice and support for all London programmes

·Provide guidance and advice to academic staff on the application of the University’s procedures (ARTA regulations) for a designated portfolio of programmes

·Work in collaboration with the London Student Progress Coordinator and other key student support functions to ensure the student needs are met through student support initiatives

·Manage the Programme Support mailbox and resolve more complex queries

What Experience/ Skills are needed for this higher education Programme Support Coordinator?

·Previous experience at working with a University, including working knowledge of academic registry and programme support functions

·Experience of working with relevant specialised processes, systems and procedures