Sales Administrator

This position is an office-based role and is very much a customer service position supporting the existing and future clients with sales and technical enquiries, processing quotations/orders and liaising with other internal departments to ensure the best possible customer service and experience is delivered.

Duties:

• Provide technical support in relation to potential or existing customers enquiries
• Prepared to develop a full working knowledge of all company products and services
• Respond proactively to quotation requests received via telephone, e-mail or online
•  Process orders accurately and in a timely manner
• Recognise potential opportunities and inform the appropriate sales team member to follow up
• Attend regular technical training sessions
• Be aware of active marketing strategy’s
• Compliant with Health and Safety, Quality and Environmental framework and responsibilities.

Skills/Qualifications:

•   Excellent written, oral communication and good listening skills.
•   High level of IT (PC) skills and experience
•   Be capable and willing to learn quickly
•   Have an aptitude and understanding of technical bias information/product
•   Have a good eye for detail
•   Should enjoy working with clients and developing relationships with both internal and external customers
•   Flexible and quick thinker
•   Good knowledge on all group company’s services and products.
•   Good team player with a proactive and positive attitude
•   Related work experience