- Location: cheltenham
- Sector: Full Time, Permanent
- Salary: £25,000-£28,000 plus £2,000-£4,000 commission
- Job Type: Sales
- E-mail: carole@journeyrecruitment.co.uk
- Phone: 01189775737
Do you have sales support experience?
This Sales Support Executive role supporting an Account Manager and looking after a large client could suit you!
This hybrid role is 3 days in the office in Cheltenham and 2 days from home.
You will be supporting an existing customer relationship and career progression is actively encouraged here within this large training based organisation
Key responsibilities:
- Identify and liaise with key stakeholders/decision makers from a mix of new & existing customers by telephone and email in order to grow the product footprint.
- Utilise additional platforms such as LinkedIn Sales Navigator to grow network of contacts.
- Input, analyse and interpret all relevant sales management information to prioritise incoming workload and qualify sales opportunities.
- Prepare quotes and proposals for customers.
- Use relevant data housed in Microsoft Dynamics to fully report on sales activity.
- Build territory plan each quarter to maximise on opportunity.
- Deliver high levels of customer service which result in positive feedback from both internal and external stakeholders.
- Constantly develop a deeper knowledge of your product offering and sales techniques.
Previous experience:
- Track record of working to targets in a B2B environment
- Experience dealing with internal or external stakeholders/decision makers by email, telephone and face to face – ideally two years.
- Working to tight deadlines where high level of accuracy are required.
- Experience of resolving or offering solutions to queries.
- Proficient in using IT systems e.g. Client Relationships Management systems.
Knowledge:
- Stakeholder management from building initial rapport, to establishing relationships with decision makers who have purchasing authority.
- Knowledge on how to grow an existing customer.
- Knowledge of the sales cycle from initial contact/prospecting to purchasing service offerings.
- Know what excellent customer service is and how to deliver it.
You will need:
- To be results-driven
- To be able to take ownership.
- Enjoy collaborating
- Want to continuously learn and develop your sales skills and product knowledge.
- High customer-focus
- Resilience
- Personal drive and motivation to achieve
- Strong personal values
- Positive, social personality
- Willingness to undertake necessary checks
Apply now
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