Service Delivery Assistant (charity)

Do you want to work for an award-winning organisation which is also a registered charity? (educational/learning sector)

Do you have experience working within a busy customer services environment?

12 month maternity leave contract

Based in Princes Risborough, Bucks near High Wycombe, this exciting customer orientated role is all about service!! You will be reporting to the Services Delivery Team Leader, and you will be responsible for providing a high quality and effective administration of all the qualification-related activity, ensuring smooth information flow amongst candidates, accredited providers, markers, assessors, facilitators and other interested parties.

Experience working within a high quality and busy customer service environment is essential along with a good working knowledge of MS Word, Excel, Outlook and CRM databases. The successful applicant will have excellent written and verbal communication skills, strong customer service skills and the ability to prioritise work to meet deadlines and customers’ expectations. A high degree of accuracy is also required for this role.

Amazing benefits as well as just a 35 hour working week!!!!

Salary £20,000 plus bonus