Telephone Account Executive

Do you have sales experience?

Do you have a confident telephone manner?

Our lovely client in Thame are looking for a Telephone Account Manager to join their dynamic team!

The role:

To make outbound sales calls to independent retailers
Exploiting sales campaigns and sales leads and building an opportunity pipeline for future months
To liaise with the Business Development Executives (BDE’s) to ensure all data is captured and updated.
To receive inbound calls and process orders from retailers and BDE’s.
Handling customer’s queries and overcoming ordering / fulfilment difficulties that the customer may be experiencing within an expected SLA
Be a brand ambassador, taking on knowledge and expertise in order to give contacts accurate information.
To maintain an accurate diary system in order to ensure outbound calls are made on time.
To meet client expectations whilst maintaining awareness of productivity rates at all times.

You should have:

Previous sales experience = essential.
Excellent customer service skills.
Experience of working towards sales targets in a business to business environment.
A confident telephone manner to enable you to successfully overcome objections
A keen interest and knowledge in fine fragrances desirable.
Good keyboard skills and computer literacy are necessary together with a high level of accuracy and a keen eye for detail.
Experience of working alone and as part of a team.
Have a proactive approach to problem solving and the day to day task.
Intermediate level of Microsoft Office software

Hours:

Monday to Friday = 9am – 5pm.

Benefits: