This privacy policy sets out how Journey Recruitment uses and protects any information and personal data that we hold.
Journey Recruitment is committed to the privacy of all data entered by anyone who accesses our website. We adhere to relevant legislation, which protects your personal data, particularly the Data Protection Act 1998. Any information provided by you and which you can be identified through when using this website or our services, will only be used in accordance with this privacy statement.
This site may contain links and references to other websites. Please be aware that this Privacy Policy does not apply to those websites and we encourage you to read the Privacy Policy of every website you visit.
If Journey Recruitment decides to make any changes to this policy, these will be clearly posted on this page.
If you have any further questions regarding our Privacy Policy, please email detailing your enquiry.
Your rights

Under the GDPR, you have the following individual rights:

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • Rights in relation to automated decision making and profiling

You can find out more about your rights on the ICO website. If you have any questions about these rights in relation to Journey Recruitment, please contact
What do we collect?

We collect data including your name, address, contact numbers, email address, current salary and salary expectation and other general information about the type of work you are seeking. In most cases we also collect a current CV.
Who will see the data?

Only those people at Journey Recruitment who need your data in order to carry out the recruitment process to find you a new position. Prospective employers or our employer clients who may need temporary help will receive the necessary data in order to assess whether you are the right candidate for them.
What do we do with the information we gather?

The data will be used to assist you with the services that you request from us and to support Journey Recruitment and their employer clients in the recruitment process. We may use it to contact you from time to time about our services where we have a legitimate reason to do so or where you have consented for us to contact you.
For the avoidance of doubt, the information we supply to any of our prospective employer clients may only be used for the purpose for which it is supplied. Journey Recruitment does not sell, rent or trade data supplied by you to or with any other organisation or individual unless we are required by law to do so.
Consent, Storage and Third Parties

When you submit information to us, whether via the website, or email, it will be stored in a secure manner. We will use this information to carry out the purpose for which it has been provided – it will be processed for the use of potential employment, so may be disclosed with prospective employer clients.

  • When not required, any paper or files are kept in a locked drawer or filing cabinet
  • Employees ensure paper and printouts are not left where unauthorised people could see them
  • Data printouts are shredded and disposed of securely when no longer required
  • When data is stored electronically, it is protected from unauthorised access, accidental deletion and malicious hacking attempts
  • If data is stored on removable media, these are kept locked away securely when not being used
  • Data is backed up frequently and those backups are tested regularly
  • All servers and computers containing data are protected by approved security software and a firewall

How long do we keep your personal data for?

We will normally delete your personal data if we have not had any meaningful contact with you for two years. After this time period it is likely your data will no longer be relevant for the purposes for which it was collected. You can, however, ask us at any time to delete your personal data and we will do so subject to any legal restrictions on our ability to do so. We log the deletion of personal data, ensuring it is anonymous but describing how and what was removed and when this took place.
Email contact

We will use the data that you have supplied us to email you from time to time where you have consented for us to do this, or where we have a legitimate reason to do so e.g. to provide you with details of a potential suitable vacancy. If you do not wish to receive further emails then you can ask us to stop sending them at any time. All contact details can be found on the contact page of our website.
How we use cookies

A cookie is a small file, which asks permission to be placed on your computer’s hard drive. Should you agree to this, which you can clearly do through the cookie notice, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow websites to respond to you as an individual and how you will use it. The website can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. To find out more, read our cookie policy, which you can find in the footer of the website.
Controlling your personal information

You are able to choose to restrict the collection or use of your personal information.
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for marketing purposes and leave this blank.
If you have previously agreed to us using your personal information for marketing purposes, you can change your mind at any time by contacting us at
You may request details of personal information which we hold about you. If you would like a copy of the information held on you, please contact and we will provide the relevant data within 28 days, unless there is a legitimate reason why it needs to take longer.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will immediately correct any information found to be incorrect.
Should you wish to lodge a complaint, you have the right to do this through the Information Commissioner’s Office:
Phone: 0303 123 1113

Online contact form:

Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Disclosing data for other reasons

In certain circumstances, personal data may need be disclosed to law enforcement agencies without the consent of the data subject.
Under these circumstances, Journey Recruitment will disclose requested data. However, we will ensure the request is legitimate, seeking assistance from legal advisers where necessary.