IT Support Analyst Salary UK

IT Support Analyst Salary UK

IT support analyst, Helpdesk analyst or technical support analysts are different names of the same position. As an, IT support professional; an individual is required to provide technical support and advice to IT users. The tasks and duties performed by an IT support analyst are

  • Logging and processing support calls.
  • Planning, installing and configuring scheduled maintenance upgrades.
  • Solving IT-related problems of staff, such as setting accounts, changing passwords.
  • Investing, diagnosing and solving computer issues such as software/hardware breakdown.
  • Maintaining stock of IT equipment and keep a record of the software update.

An IT support analyst can provide in-house support to an organization or can outsource to other organizations as well. In the modern world, there are companies present who work to provide outsourcing services to households.

Average IT support analyst salary in the United Kingdom

The average salary of IT support analyst in the United Kingdom is £29,243/yr. The average is calculated from the sample of three different hiring websites, including GlassdoorCWjobs, and Reed. This average is based on a sample of 1,111 jobs posting on the mentioned websites.

An IT support analyst’s salary range varies from £19,000 to £38,000 in the United Kingdom. This range is due to many factors, variables, which are discussed next.

Variables that determine the salary of IT support analyst in the United Kingdom 

The pay range is not comprehensive for an IT support analyst; it ranges from £19,000 to £38,000. Thus there are no significant variables that affect the pay of an employment lawyer. The little gap that is visible can be due to the level of experience in the industry.

Skills, Qualification and Career Development

If you are dreaming of becoming an IT support analyst, following are some helping points.

IT support analysts can be hired by many companies and organization, these include the following 

  • Banks and financial service companies.
  • Schools, Colleges and universities.
  • Public sector organizations.
  • Manufacturing firms and service areas.
  • Software and electronic retailers.

The skills required from an IT support analyst to be successful and progress in his/her career are

  • Up-to-date knowledge of hardware and software trends.
  • Strong communication skills and ability to develop relationships with clients.
  • Excellent customer service and organizational skills.
  • Willingness to sometimes work overtime.
  • A patient and logical mind.
  • A passion for continuous learning.

A graduate degree is not mandatory for becoming an IT support analyst. An individual requires a passion for working in this field. Many IT support analyst advances their career by broadening their skills set. IT support analyst are of two types

  • Application support analyst
  • Technical support analyst

Please see below our salary guide for other IT roles that you might be interested in.

“IT Support Analyst Salary UK”

Journey Recruitment hopes you have a great day. 

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